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ClearSpeech removes background noise during calls for a clearer audio experience<\/strong> <\/p>\n\n\n\n Background noise hinders 76 per cent of interactions for contact centre workers, according to Microsoft partner Jabra, a provider of audio, video and collaboration solutions. <\/p>\n\n\n\n Jabra aims to reduce agent attrition and improve customer interactions with its new solution ClearSpeech, which removes background noise during calls for a clearer audio experience. <\/p>\n\n\n\n ClearSpeech is an artificial intelligence-powered solution that integrates with Jabra\u2019s Engage AI, a tone-based agent guidance and conversation analytics software that aims to enhance call centre performance. <\/p>\n\n\n\n \u201cWe have analysed millions of conversations; the quality of a conversation can only be as good as its lowest denominator,\u201d said Anders Hvelplund, senior vice president of headsets business at Jabra. \u201cIf the \u2018other side\u2019 is calling from a busy street corner, a bad connection, or while driving a car and listening to the radio, your conversation will inevitably be impacted by those conditions. And that\u2019s what Jabra ClearSpeech can help you with. Facilitating clear speech through our technology is a big focus for Jabra, which we work very hard on, particularly as voice becomes increasingly important when it comes to AI prompts.\u201d <\/p>\n\n\n\n Content Courtesy \u2013 Technology Record\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":" ClearSpeech removes background noise during calls for a clearer audio experience Background noise hinders 76 per cent of interactions for contact centre workers, according to Microsoft partner Jabra, a provider of audio, video and collaboration solutions. Jabra aims to reduce agent attrition and improve customer interactions with its new solution ClearSpeech, which removes background noise […]<\/p>\n","protected":false},"author":2,"featured_media":1087,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-21026","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"\n