{"id":18267,"date":"2026-01-22T06:25:30","date_gmt":"2026-01-22T00:55:30","guid":{"rendered":"https:\/\/thecatalystonline.com\/?p=18267"},"modified":"2026-08-07T22:01:07","modified_gmt":"2026-08-07T16:31:07","slug":"opencx-secures-new-seed-funding-for-regional-and-global-growth","status":"publish","type":"post","link":"https:\/\/thecatalystonline.in\/thecatalyst\/opencx-secures-new-seed-funding-for-regional-and-global-growth\/","title":{"rendered":"OpenCX secures new seed funding for regional and global growth"},"content":{"rendered":"\r\n<p><a title=\"OpenCX\" href=\"https:\/\/www.open.cx\/\" target=\"_blank\" rel=\"noopener nofollow\">OpenCX<\/a>, a <a title=\"Orange Jordan\u2019s new \u201cDigital Inclusion Guide\u201d in Braille\" href=\"https:\/\/thecatalystonline.in\/product-showcase\/orange-jordans-new-digital-inclusion-guide-in-braille\/\" target=\"_blank\" rel=\"noopener\">Jordan<\/a>-based AI-native enterprise customer communication platform, has raised $7 million in a seed funding round led by Y Combinator and X by Unifonic. The round also included participation from Shorooq, acting as a fund manager, and Sadu Capital.<\/p>\r\n\r\n\r\n\r\n<p>Previously, the company raised $1.52 million in a pre-seed round backed by Y Combinator and others.<\/p>\r\n\r\n\r\n\r\n<p>The funding will support OpenCX\u2019s next phase of growth as it scales adoption among global enterprise customers and prepares for expansion across the Gulf region. The company plans to establish a regional office in Saudi Arabia in the coming months as part of its broader GCC strategy.<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">From open source to enterprise-scale AI<\/h4>\r\n\r\n\r\n\r\n<p>Founded in 2024 by Jordanians Mohammad Gharbat and Mohammad Tabaza, OpenCX originated as an open-source project used by tens of thousands of developers before evolving into a commercial platform focused on enterprise-scale customer communication.<\/p>\r\n\r\n\r\n\r\n<p>The platform enables enterprises to manage complex, high-volume customer interactions across voice, chat, email, and messaging channels.<\/p>\r\n\r\n\r\n\r\n<p>\u201cEnterprises across the region are facing unprecedented scale and complexity in how they engage with customers,\u201d said <strong>Tina Daher, principal at Shorooq<\/strong>. \u201cOpenCX is building infrastructure-grade AI that enables organizations to grow without customer communication becoming a constraint.\u201d<\/p>\r\n\r\n\r\n\r\n<p>OpenCX\u2019s AI engine automates more than 70% of the end-to-end customer communication stack, including\u00a0customer support\u00a0and inbound and outbound calling. It serves hundreds of enterprises across sectors such as fintech and healthcare including MoneyGram.com, More.com, Viva.com, and Mollie.com.<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">AI adoption in the Middle East<\/h4>\r\n\r\n\r\n\r\n<p>As the fourth industrial revolution gathers pace, governments and businesses across the Middle East are increasingly recognizing the global shift toward\u00a0artificial intelligence\u00a0and advanced technologies.<\/p>\r\n\r\n\r\n\r\n<p>According to PwC, the Middle East is expected to capture around 2% of the total global economic gains from AI by 2030, equivalent to approximately $320 billion.<\/p>\r\n\r\n\r\n\r\n<p>The largest absolute gains are projected for\u00a0Saudi Arabia, where AI is forecast to contribute more than $135.2 billion to the economy by 2030, accounting for 12.4% of GDP. In relative terms, the\u00a0UAE\u00a0is expected to see the greatest impact, with AI contributing close to 14% of its GDP by 2030.<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">MENA startup funding on the rise<\/h4>\r\n\r\n\r\n\r\n<p>The AI investment wave has reached the region, with startups such as The Applied AI Company ($55 million Series A) and Ula.ME ($28 million Series B) securing growth-stage capital in 2025, according to MAGNiTT.<\/p>\r\n\r\n\r\n\r\n<p>Overall, MENA startup\u00a0funding\u00a0reached $3.8 billion across 688 deals in 2025, a 74% increase year-on-year. Saudi Arabia led the region with $1.72 billion, more than doubling its 2024 total, while the UAE attracted $1.58 billion, a 67% increase.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>OpenCX, a Jordan-based AI-native platform, raised $7M in seed funding led by Y Combinator and X by Unifonic, with Shorooq and Sadu Capital.<\/p>\n","protected":false},"author":2,"featured_media":25976,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[67,90,87,75],"tags":[],"class_list":["post-18267","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-market-watch","category-robotics","category-tech-news","category-tech-reports"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>OpenCX secures new seed funding for regional and global growth - Latest Tech 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